Users of information sources and services
Study Cycle: 2
Lectures: 15
Seminars: 15
Tutorials: 0
ECTS credit: 4
Lecturer(s): prof. dr. Vilar Polona
• Information needs
o Characteristics of information needs
o Types of information needs according to different criteria (development phase, types of users, context,...)
• Information behaviour
o Types of information behaviour: information seeking behaviour, information searching behaviour
o Models of information behaviour
o Related concepts: relevance, pertinence, salience, information encountering, avoiding information, information poverty,…
• Users
o Rights of users
o Types of users according to various criteria (age, academic or professional area, …)
o Users with special needs
o Communication and work with users